digital marketing agency KPIs

Hola People!

Happy Fall!!

As per my title shows, we don’t work on “Minding our own business” because seeing your brand performing low my heart says

– “Kuchh Kuchh Hota Hai Dear, tum Nahi Samjhoge”.

So, be our guest and we are inviting you on a digital business therapy session where we will talk about what probably you should check on your agency doings, what should you expect, what should be the process and at last DM us your problem and we will try to resolve the issue at the earliest with the help of our experts in the field.

So, the question here is that Is your digital marketing agency performing as per your expectations, setting up the new benchmark every month , or are you feeling just a bit survivor in the industry?

With so many agencies out there screaming their expertise, it can be a bit hard to know if your investment is really yielding. Are those digital campaigns creating a hype over customers’ mind?

Is your marketing strategy a goldmine, or is it time to meddle with activities a bit? If these tweak thoughts are tinkering in your mind, don’t agitate—you're in good company! So, let’s swim a bit into an ocean of fun and accessible ways to review whether your hired agency is truly capable of making a damn good value or not, plus how you would be sure that your marketing strategies are right and quite relevant with your brand.

1. Purpose, Set Your Milestone

Alright, first things first— think about what success looks like for you! What is it – Expansion of your brand’s reach or hooking up with more leads, or celebrating every passing month in higher sales numbers? Whatever your mission is, be as specific and short as possible. Having a clear and specific target helps both you and your hired marketing agency stay and act on the same wavelength

“Define your Purpose to drive your actions.”

Make sure to share your objectives with the agency from day one and revisit/recall them regularly to keep everyone aligned and focused while working on the project.

2. Time to Get Nerd with KPIs

Key Performance Indicators—breaking it! These little overrated metrics are your best friends while marketing campaigns’ success. Keep an eye on:

  • Website Traffic: Is your site bustling with visitors from your campaigns?
  • Conversion Rate: Are they moving to signing up or making purchases?
    More the conversions, Greater the Success!.
  • Engagement Metrics: Check on your social media likes, shares, and comments. Is your audience interacting to your social media accounts/groups?
  • Return on Investment (ROI): Bottom line—are your campaigns generating the expected returns to what you’ve spent?

If your current agency sends the reports on these numbers, take a day off and dig deeper—roll up your sleeves and dive into the data!

3. Not Just the KTs, instead do the BSSs on Strategy and Execution

We don’t say that Knowledge transfer (KT) sessions are not important but at the time of making a campaign strategy do the Brain-storming Sessions (BSS).

More the BSS, Better the Projections

Creating campaigns isn’t just about crafting a tagline, a #tag and a clever copy. It’s about sketching a strategy that really relates with your audience’s pain point. Pen down your thoughts about:

  • Is the content landing smooth for your audience?
  • Are you using the best channels to reach your potential customers?
  • Is your communication consistent across platforms?
kpis marketing campaign success metrics

If your agency is playing it safe and isn't throwing risks in the market based on the data, it’s time for a little pep talk or a wake-up call on the partnership.

4. Tune Into Customer Feedback

Get ready to encash the hype around your brand! Customer’s feedback reveals a lot about how well your agency’s strategies and executions are performing. Be vigilant on reviews, comments, and what people are saying about your brand on social media.

“Because it’s all about the vibe”

Positive & enthusiastic energies usually reflect strong campaigns, while dicey/doubtful projections might result in unsuccessful campaigns.

5. Benchmark Your Success

Corporate plays are bit kiddish but assuring you this helps a lot. For campaigns, you might play Compare and Contrast!

“If your Performance hits the scale, the Success just occur over mail.”

Scale out the digital marketing agency’s performance against the industry benchmarks. What are the competitors getting in terms of digital engagement or conversion rates? If your digits are lagging the bundle, ask your agency to step up their game.

6. Keep the Lines Open!

“Talk it out, work it Out”, My friends.

Make a regular check in with your agency. Schedule some casual catch-up sessions to discuss campaign performance, voice any concerns, and share insights about what your business needs right now.

A solid agency will appreciate and act on your feedback, and together, you can craft some killer strategies!

Wrapping It Up

In essence, figuring out if your digital marketing agency is delivering results is all about staying communicative and proactive. By setting clear goals, keeping tabs on those performance metrics, and maintaining an open dialogue with your agency, you can ensure your marketing campaigns are effective and aligned with your vision.

And if you find that things aren’t quite living up to your expectations, it might just the time to rethink your partnership. Remember, your ideal digital marketing agency should not just produce results; they should evolve with your brand and make your brand shine!